Frequently Asked Questions

Yes. Although issued in the state to which you reside at the time of completing the course, your White Card is accepted in ALL Australian states and territories.

The below lists the construction induction cards that are recognised in Queensland and vice versa. You can view the relevant state requirements via the links below:

Work Safe QLD
Work Safe Victoria
Safe Work NSW
Safe Work SA
Work Safe NT
Work Safe Tasmania
Work Safe WA

There are four things to look for to know if your course is accredited:

1. Training providers issue a CPCWHS1001 - Prepare to work safely in the construction industry “Statement of Attainment”. If they issue a “certificate of completion” or a “Statement of Approval” or something else, it is probably NOT the accredited White Card course.

2. The Nationally Recognised Training (NRT) logo is displayed

3. You are issued a state government White Card on successful completion of course CPCWHS1001 - Prepare to work safely in the construction industry. (excluding Tasmania)

4. Whether the course is offered by an accredited Registered Training Organisation (RTO). RTOs are issued with a number when they are accredited, and they generally display this number on their website. Inscope Training’s is RTO 40926

Queensland White Card

From 1 August 2023, the State Regulator does not permit RPL for this unit of competency in Queensland for issuing a white card.

WA and Tasmania White Card

Please call us on 1300 579 808 if you wish to apply for RPL.

The White Card course is delivered differently in each state to comply with the State Regulator requirements.

WA and Tasmania White Card Course

You MUST reside in WA or Tasmania at the time you are completing the course.

The theory is delivered online via a series of videos and multichoice questions. Upon completion of the theory, you will be required to turn on your webcam to deliver your verbal communication assessments and PPE demonstration. The assessment and demonstration will be viewed by our trainers. If there is problems with the recording or you have not successfully completed the assessment and/or demonstration our trainers will notify you by email.

Queensland White Card course

You MUST reside in Queensland at the time you are completing the course.

The theory for this course will be provided to you by your trainer using the Zoom web conferencing app. When you enrol, you will be sent an email with the date and time of your course, and also a link to the Zoom meeting. You must join the Zoom meeting 15 minutes before the scheduled start.

For students attending our Capalaba Training Centre, we will set you up to access the zoom classroom on our computers. Doors open from 7am and you must arrive no later than 7.15 am.

During the course presentation you will need to be visible to our trainer at all times. The Zoom session will last 4.5 - 6 hours, so it is a good idea to connect your device to a charger. You will be assessed based on the information provided in the course, so make sure you pay attention at all times!. You have 3 attempts to answer each assessment question correctly to successfully complete this course.

Your trainer will provide two 10-minute breaks during the course.

At the completion of the theory part of the course, you will be required to answer the written assessment and your trainer will invite you to join a virtual breakout room to conduct your oral assessments and PPE demonstration. Your trainer will also verify your identification documents at this time, so make sure you have them handy.

Inscope Training expects all students to adhere to the behaviour and discipline requirements as outlined in our student handbook.

If you have any questions about the white card or any other course please contact us.

WA and Tasmania White Card course

Payment is required before you can get access to complete the practical component of the course.

Queensland White Card course

Payment will be required before confirmation of your class booking regardless if you attend our Capalaba Training Centre or at a place that suits you. Note: We can not accept cash for payment.

No, the advertised cost of the course includes your White Card and postage (excluding Tasmania). You can choose to purchase Express Postage and/or Priority Mail and/or additional products such as an SMS sent to you with a picture of your White Card in addition to the standard fee if desired. Additional products will be provided as an option to select at the time of payment.

WA and Queensland White Card

Upon successful completion you will receive your Statement of Attainment, White Card number, and an image of your White Card via email. Your card will be posted the next business day to the address you provide.

If you attend one of our training centres to complete the Queensland virtual classroom white card course, you will receive your White Card and Statement of Attainment before you leave.

Tasmania White Card course

Upon successful completion you will receive your Statement of Attainment via email. You must lodge your White Card application in person at a Service Tasmania Outlet within 60 days of the date we issue your Statement of Attainment.

While there aren’t any expiry dates set for the current White Card, if you haven’t been working in the construction industry for a while or have misplaced or lost your White Card, it is recommended that you replace or upskill by completing a White Card course.

Western Australia and Tasmania White Card course

If you are completing the WA or Tasmania White Card course (you MUST be residing in the state that you do the course, you do not need to have a webcam whilst doing the theory component of the course. However, you will need to use a webcam or the camera on your phone to access our online classroom to complete the verbal communication and PPE parts of the course.

Queensland White Card course

If you are completing the Queensland White Card course (you MUST be residing in the state that you do the course), then you will need a webcam or phone camera at all times whilst doing the course. We use the webcam to obtain your ID, take verification photos (to ensure that it really was you doing the course), and to allow you to deliver your practical and oral assessment with your trainer. If you do not have access to a PPE kit or a smartphone, tablet, or computer with a webcam you can attend our Capalaba Training Centre, where computer access and PPE required for the course will be provided for you on the day for free.

You will need to be able to speak and understand English and we feel you should have level 1 skills in literacy and numeracy to successfully complete our course. If you are unsure what level your skills are at, try our free Language Literacy and Numeracy Indicator Tool.

WA and Tasmania White Card course

Any one of the following forms of photo ID is acceptable for the WA and Tasmania White Card course:

• Australian Driver's Licence
• Passport
• School ID
• Proof of age card

Queensland White Card course

For the Queensland White Card you must be able to provide Inscope Training three identification documents. These documents must include 1 or 2 of the following:

• Australian driver's licence, and/or
• Australian Birth Certificate - full (not an extract), and/or
• Your passport

• Medicare card, or
• Credit/debit card, or
• Proof of Age Card
• Visa documents

Special ID Arrangements for Aboriginal and Torres Strait Islanders, Secondary school students and temporary overseas workers. Please call us on 1300 579 808 if you need help with your identification requirements.

Delivery times with Australia Post vary greatly depending on your location, and the postage type you have selected. If you have not received your White Card after 2 weeks, please contact us

State Regulators requires that all cards be accounted for. We will notify you via email if we receive your White Card returned in the mail. We will repost your card once you have provided your correct address and paid the re-postage and admin fee.

If you contact us after 60 days, you will be required to complete a Replacement White Card course at an additional cost.

If you have previously held a Queensland or Western Australia-issued White Card from 2009 onwards, and you still have your Statement of Attainment, you can apply for a replacement card by starting our Replacement White Card course.

The Replacement White Card process is as follows:

• Step 1 - Read our Introduction to make sure you qualify for a replacement card.
• Step 2 - Provide us with some personal details and delivery address.
• Step 3 – Upload your original Statement of Attainment (It must have the course code: CPCCWHS1001 - Prepare to work safely in the construction industry or CPCCOHS1001A - Work safely in the construction industry)
• Step 4 - Complete an online declaration outlining the circumstances around your lost, stolen or destroyed White Card.
• Step 5 – Provide us with your electronic signature online so we can put it on your new card.

The cost of issuing a replacement White Card is $45.00

No, the old Blue Cards can’t be replaced with current White Cards. You’ll need to redo the White Card course based on your state of residence.